Terms & Conditions
Welcome to ShopWado. By using or accessing our website and placing an order with us, you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully. If you do not agree with any of these Terms, please do not use our website or place an order.
1. Scope & Acceptance
These Terms govern your access to and use of our website, products and services offered by ShopWado (“we”, “us”, “our”). They apply to all users, visitors, and customers (“you”, “your”) who access the website or make a purchase. We reserve the right to update or change these Terms at any time, and such changes will be effective immediately upon posting on the website. It is your responsibility to check the Terms periodically. Continued use of the website after changes constitute acceptance of the new Terms.
2. Use of the Website
You agree to use the website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit any other user. Without limitation, you agree not to use the website for: fraudulent purposes; uploading harmful data; infringing intellectual property rights; or interfering with the operation of the site. We may suspend or terminate your access if you breach these Terms.
3. Product Information & Pricing
We endeavour to ensure that all product descriptions, images, specifications, and availability information are accurate. However, we do not guarantee that these will be error-free. All prices are inclusive of applicable taxes unless otherwise stated. In case of obvious pricing errors, we may at our discretion cancel or refuse the order, even if it has been confirmed. All offers are subject to availability and while stocks last.
4. Ordering & Payment
To place an order, you must provide accurate, complete and up-to-date information. We reserve the right to refuse or cancel any order for any reason, including product unavailability or failure to pass credit verification. Payment must be completed using the methods provided on the website. In the case of payment failure, we may cancel your order. All payments are subject to standard banking/processing times.
5. Shipping, Delivery & Risk
We will arrange for shipment of products to the address you specify. Risk of loss or damage to goods passes to you when the goods are delivered to the carrier. Estimation of delivery times is only indicative and not guaranteed; delays can occur due to unforeseen circumstances. We are not liable for any indirect losses arising from such delays.
6. Returns, Refunds & Cancellations
If you wish to cancel an order, return a product or claim a refund, you must follow our returns policy as published on our website. Items must be unused, in original packaging and condition. We reserve the right to refuse returns or charge a restocking fee if items are not returned in satisfactory condition. Refunds will be processed as per the method of original payment or as store credit, at our discretion.
7. Intellectual Property
All content on the website, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of ShopWado or its content suppliers and protected by applicable Indian and international intellectual property laws. You may view, print or download content for your personal use only; any other use (including reproduction, modification, distribution) is strictly prohibited without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law, ShopWado and its officers, directors, employees or agents will not be liable for any direct, indirect, incidental, special or consequential damages resulting from your access to, or use of, or inability to use our website or products. Our liability under any claim, whether in contract, tort or otherwise, shall in no event exceed the amount you paid for the product that gives rise to the claim.
9. Indemnification
You agree to indemnify, defend and hold harmless ShopWado, its affiliates, officers, directors, employees and agents from any claims, liabilities, damages, losses or expenses (including reasonable legal fees) arising out of your use of the website, violation of these Terms, or infringement of any third-party rights.
10. Governing Law & Jurisdiction
These Terms and any dispute arising out of or in connection with them shall be governed by the laws of India. You agree to submit to the exclusive jurisdiction of the courts located in Uttar Pradesh (or alternatively the nearest competent court) for the resolution of any dispute with us.
11. Severability & Waiver
If any provision of these Terms is held to be invalid, illegal or unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce a right or provision under these Terms does not constitute a waiver of such right or provision.
12. Contact Information
For any questions regarding these Terms, your order or our services, please contact us at the email or address provided on the website.